“Do whatever you can in your power to make the customer happy and what is best for the situation.”
Q&A with Heidi
Where is your favorite place in town to eat, and what do you get there?
Dok Koon – Chicken Satay and Pad Thai.
Who is your hero, and why?
My daughter because of all of the things she has had to endure, she keeps on keeping on.
What draws you to the lending industry?
Helping people. Buying a house is one of the biggest decisions of people’s lives and I love being a part of that.
What does your dream Saturday look like?
Curled up on the couch, with a good book.
“I had a somewhat complicated closing with 2 houses in California and 1 in Washington chained together for closing. The team was able to get us through the whole process very well, and even with the delayed closings in CA, the WA closing went through on time with very tight deadlines. The team was very helpful and communicative, and I was very pleased.” – Wes Zmolek